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1. Shipping Methods

We offer a variety of shipping methods to meet your needs. These typically include standard ground shipping, expedited shipping, and, in some cases, express shipping options. The available shipping methods will be presented to you during the checkout process, allowing you to select the one that best suits your urgency and budget.

2. Shipping Times

2.1 Domestic Shipping

  • Standard Ground Shipping: For domestic orders, standard ground shipping usually takes 5 – 7 business days. This estimate starts from the time your order has been shipped, not from the moment of purchase. Processing times, which are detailed in the next section, are separate from shipping times.
  • Expedited Shipping: If you choose expedited shipping, your order will typically arrive within 7 – 7 business days. This option is recommended for those who need their adult bondage products sooner.
  • Express Shipping: Express shipping, our fastest option, aims to deliver your order within 7 – 7 business days. Please note that these are all estimates, and actual delivery times may vary due to factors such as carrier delays, customs clearance (even for domestic orders in some cases), and the destination’s proximity to our shipping hub.

2.2 International Shipping

For international orders, shipping times can be more variable. Standard international shipping usually takes 7 – 7 business days. However, this can be extended due to customs processing, which can take anywhere from a few days to several weeks depending on the destination country’s regulations. Expedited international shipping options may also be available, with delivery times typically in the range of 10 – 15 business days.

3. Shipping Costs

3.1 Domestic Shipping

Shipping costs for domestic orders are calculated based on several factors, including the weight of your order, the shipping method you select, and the destination within the country. During the checkout process, you will be provided with an accurate shipping cost estimate before finalizing your purchase. In some cases, we may offer free shipping for orders that meet a certain minimum value. The details of any free – shipping promotions will be clearly stated on the website.

3.2 International Shipping

International shipping costs are generally higher due to longer distances, customs fees, and potential duties. These costs are calculated based on the weight of the package, the destination country, and the shipping method chosen. Customs duties and taxes are the responsibility of the customer and are not included in the shipping cost quoted at checkout. You may be required to pay these additional fees upon delivery of your order.

4. Shipping Address

It is crucial that you provide an accurate shipping address during the checkout process. We are not responsible for any delays or non – delivery due to an incorrect or incomplete address. If your order is returned to us because of an incorrect address, you will be responsible for any additional shipping costs incurred to resend the order. If you need to change your shipping address after placing an order, please contact us as soon as possible at ArdenTSwanson@dayrep.com or 601 – 840 – 9128. We will do our best to accommodate the change, but this may not be possible if the order has already been shipped.

5. Order Processing and Shipping

5.1 Processing Time

Once you place an order, it typically takes 7 business days for us to process your order before it is shipped. This processing time includes verifying your payment information, preparing your products for shipment, and arranging for the carrier to pick up the package. During peak seasons, such as holidays or special sales events, processing times may be extended.

5.2 Package Handling

We take great care in handling your orders to ensure that your adult bondage products are shipped safely and securely. All items are carefully packaged to protect them during transit. However, in the unlikely event that your package arrives damaged, please contact us immediately with photos of the damaged item and the packaging. We will work with you to resolve the issue, which may include providing a replacement or issuing a refund.

6. International Shipping Considerations

6.1 Customs and Duties

When shipping internationally, your order may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are determined by the customs authorities of the destination country and are based on factors such as the value of the goods, the type of product, and the country of origin. As the customer, you are responsible for paying these charges. We are unable to predict the amount of these fees, so it is advisable to check with your local customs office before placing an international order.

6.2 Import Restrictions

Some countries have restrictions on the import of certain adult – themed products. It is your responsibility to ensure that the products you are ordering are legal to import into your country. We will not be held liable if your order is seized or returned due to import restrictions in your country. If you are unsure about the import regulations in your country, please contact your local customs office or relevant authorities before placing an order.

7. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (if available). You can use this tracking number to monitor the progress of your shipment on the carrier’s website. Please note that it may take up to 24 – 48 hours for the tracking information to be updated after the package has been shipped.

8. Contact Us

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us. You can reach us at ArdenTSwanson@dayrep.com or by calling 601 – 840 – 9128. Our customer service team is available to assist you during regular business hours.
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