1. Introduction
At Enchanted Desire Hub, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, enchantedin.shop. By accessing or using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
- Contact Information: When you place an order or create an account, we may collect your name, email address, shipping address, and phone number. This information is necessary for us to process your orders, communicate with you about your purchases, and ensure the delivery of your products.
- Payment Information: To complete your transactions, we collect payment information such as your credit card number, expiration date, and security code. This information is transmitted securely through our payment gateway, and we do not store your full payment details on our servers. Instead, we rely on third – party payment processors to handle and protect this sensitive information in accordance with industry – standard security measures.
- Account Information: If you create an account with us, we may collect additional information such as a username and password. This information is used to authenticate your identity and provide you with personalized access to your account, order history, and saved preferences.
2.2 Non – Personal Information
- Usage Data: We automatically collect certain information about your use of our website, including the pages you visit, the links you click, the products you view, and the time and duration of your visits. This usage data helps us analyze how our website is being used, improve the user experience, and optimize our marketing efforts.
- Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, operating system, and device model. This information is used to ensure the proper functioning of our website, detect and prevent fraud, and provide a personalized experience based on your device settings.
3. How We Use Your Information
3.1 Order Processing and Fulfillment
We use your personal information to process your orders, verify your payment, arrange for shipping, and provide you with order updates and tracking information. This includes sharing your information with third – party shipping carriers and payment processors as necessary to complete the transaction.
3.2 Communication
We may use your email address and phone number to send you important information about your orders, such as shipping confirmations, delivery notifications, and order – related updates. We may also send you promotional emails and newsletters about our products, special offers, and events if you have opted in to receive such communications. You can unsubscribe from these promotional emails at any time by following the instructions provided in the email.
3.3 Improving the User Experience
We analyze the usage data and device information we collect to understand how users interact with our website, identify areas for improvement, and develop new features and services. This helps us provide a more user – friendly and personalized experience for our customers.
3.4 Marketing and Analytics
We may use your information for marketing and analytics purposes, such as segmenting our customer base, conducting market research, and measuring the effectiveness of our marketing campaigns. This may involve sharing your information with third – party marketing partners and analytics providers who help us better understand our customers and target our marketing efforts more effectively. However, we only share your information with these partners on an aggregated and anonymized basis, and they are prohibited from using your information for any other purpose.
4. Information Sharing and Disclosure
3.1 Third – Party Service Providers
We may share your personal information with third – party service providers who perform services on our behalf, such as payment processing, shipping and delivery, customer service, and data storage. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared with them.
3.2 Legal Requirements
We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or government investigation. We may also disclose your information if we believe it is necessary to protect our rights, property, or the safety of our customers, employees, or the public.
3.3 Business Transfers
In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and the new entity’s privacy practices if your information is affected.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use industry – standard security technologies and procedures, such as encryption, firewalls, and secure socket layer (SSL) technology, to safeguard your data during transmission and storage. We also implement internal security policies and procedures to ensure that only authorized employees have access to your information and that they handle it in a confidential and secure manner.
6. Your Rights
6.1 Access and Correction
You have the right to access the personal information we hold about you and to request that we correct any inaccurate or incomplete information. You can do this by contacting us at ArdenTSwanson@dayrep.com or by calling 601 – 840 – 9128.
6.2 Opt – Out
You can opt out of receiving promotional emails from us at any time by following the unsubscribe instructions provided in the email. You can also manage your communication preferences by logging into your account and updating your settings.
6.3 Deletion
You have the right to request that we delete your personal information, subject to certain legal exceptions. If you wish to request the deletion of your information, please contact us at the above – mentioned email address or phone number.
7. Cookies and Similar Technologies
We use cookies and similar technologies, such as web beacons and local storage, to enhance your user experience, analyze website usage, and personalize content and advertising. Cookies are small text files that are placed on your device when you visit our website. They help us remember your preferences, track your browsing behavior, and improve the functionality of our website.
You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies, but please note that doing so may affect the functionality of our website and your ability to use certain features.
8. Children’s Privacy
Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our website, and the “Last Updated” date at the top of this page will be revised. Your continued use of our website after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at ArdenTSwanson@dayrep.com or by calling 601 – 840 – 9128.